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All orders will ship between 1-2 business days(unless unexpected circumstance occur) .
Once your order is on the way, you will receive it in 7 to 14 business days. Any holiday might delay the delivery.
We ship internationally from our warehouses in China and the U.S. We automatically calculate which shipping method will be the fastest to your location. Please allow extra time for delivery during the holidays.
Please refer to the carrier’s website for up to date information about their service guarantees. We are not responsible for carriers delivering packages late.
Please note – if you email our customer support during the weekends, you will receive a response on the next business day.
We are not responsible for deliveries that were attempted but not successful because there was no one home or available to give a signature.
We are not responsible for unsuccessful delivery attempts that result in a return to sender situation.
We are not responsible for incorrect addresses entered into our shipping form.
After a package is shipped out, we are unable to modify the delivery address.
If your package is stolen, please contact our customer service and we will work with you to make sure you receive your package.
We are not responsible for delays caused by customs or unexpected postal delivery delays such as local postal backlogs or strikes.
We are not responsible for customs fees for international customers.
We always do our best to estimate the shipping time and communicate with complete transparency with our customers, but sometimes unforeseen problems occur.
Thanks for your understanding and hope you have nice purchasing at EutheiaCycling.