Returns

Overviews

To begin initiating a return, within 14 calendar days of delivery, please return your item to our address below and reach out to our customer support team at info@eutheiacycling.com to confirm the return.

  • Return the new, unopened items to us within 14 calendar days of delivery.
  • Simply contact our support team at info@eutheiacycling.com if you have any questions regarding your return.
  • You should consider using a trackable shipping service or purchasing shipping insurance.
  • Any product you return must be in the same condition you received and in the original packaging. Please keep the email receipt.
  • Please be considerate when placing your order to choose the correct variant of your product to avoid any returns for exchanges.

Return Address

Eutheia
8900 Garden Stone Lane
Fairfax, VA 22031
United States of America

Terms and Conditions

To begin initiating a return, within 14 calendar days of delivery, please return your item to our address above and reach out to our customer support team at info@eutheiacycling.com to confirm the return.

  • We encourage customers to read our Returns Policy carefully and to make sure all the items are eligible for return to avoid disappointment.
  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • You should consider using a trackable shipping service or purchasing shipping insurance.
  • Any product you return must be in the same condition you received and in the original packaging. Please keep the email receipt.
  • We provide a refund to your original payment method for all full-priced items.
  • We do not offer a return label or pay for returns shipping.
  • Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
  • Items returned to us that are not qualify for a refund or store credit will be discarded or sent back to you at your own expense.
  • All items purchased with a gift card or store credit are not eligible for return. Gift cards bought, and a store credit issued by Euthiea cannot be exchanged or refunded. All shipping charges and government taxes are non-refundable.
  • Cancellations are only accepted for full-priced items within 60 minutes after an order is placed. Please, if you have to cancel your order for any reason, reach out to us immediately at info@eutheiacycling.com if you are able to cancel within the given time frame. We process orders as quickly as possible, so cancellations are time-sensitive.
  • The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.